Privacy Policy

1. Introduction

Welcome to HNS Emporium ("we," "our," "us"). We operate the website https://www.hnsemporium.co.za (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our Site, use our services, or interact with us.

By using our Site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, shipping address.
• Project Information: Measurements, room types, product preferences, fabric choices, and photos you upload for custom quotes.
• Order Information: Details of products you purchase from us.
• Payment Information: Credit card details are processed securely by our third-party payment processors (e.g., PayPal, PayFast) and are not stored on our servers.
• Communications: Records of your correspondence with us.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services (e.g., process orders, create custom quotes).
• Communicate with you about products, services, offers, and events.
• Personalize your experience on our Site.
• Ensure the security and integrity of our services.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your user experience, analyze site traffic, and facilitate maximum navigation. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

5. Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to our processing of your information. To exercise these rights, please contact us at info@hnsemporium.co.za.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal and regulatory obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@hnsemporium.co.za

Phone: +27 73 224 3344

Address:  Shop No 4,5,6 160 China Multiplex Crown Mines, Johannesburg, 2025